INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is the process after I request pricing and place an order?

Once pricing is approved and the order is submitted, we move into production and logistics.

We design and prepare the exhibit based on your booth size, layout, and services ordered. Depending on your needs, we will either deliver the booth components to you or handle full installation on-site at the show.

A dedicated project manager is assigned to your project and manages everything step by step.

How does installation at the trade show work?

Installation depends on the show and venue requirements.

  • If the show uses an official contractor, we coordinate and work through that contractor.

  • If not, we coordinate directly with the convention center or show organizer.

We handle required submissions, labor coordination, and on-site installation of the exhibit booth.

How are electricity and utilities handled?

Electricity, power drops, and utilities are billed directly by the show contractor or venue, not by Expo Max 360.

We submit the required electrical information (voltage, equipment, power usage) based on your booth setup.
The show management or contractor invoices you separately for electrical and utility services.

How is the booth design determined?

Your booth design is based on:

  • The space you’ve rented

  • Booth type (inline, island, peninsula, tower, custom)

  • Rental or purchase preference

  • Functional needs (displays, storage, TVs, equipment, furniture)

We determine whether a pre-designed modular system or a custom-built structure is the best fit and price accordingly.

What is included in setup and show readiness?

Depending on what you order, we can provide:

  • Booth structure and graphics

  • Furniture delivery and placement

  • TV, audio, and video installation

  • Lighting and accessories

You can order a full turnkey booth or only specific components (back walls, counters, furniture, graphics).

What happens after the show ends?

After the show:

  • We dismantle the booth

  • Remove all rented components

  • Return items to our warehouse

Purchased booths and assets are handled according to your storage, reuse, or delivery preferences.

Who manages my project?

Every client is assigned a project manager who:

  • Coordinates design, production, and logistics

  • Communicates with show organizers and contractors

  • Ensures your booth is delivered and installed correctly

You deal with one point of contact — we handle the rest.

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